@font-face{
  font-family:"Archivo FDR";
  font-style:normal;
  font-display:swap;
  font-weight:100 900;
  font-stretch:62% 125%;
  src:url("https://fabricadereguas.vercel.app/assets/fonts/archivo-latin-wdth-normal.woff2") format("woff2-variations")
}

:root{
  --black:#050506;
  --black-soft:#08090a;
  --graphite:#0f1012;
  --charcoal:#17181b;
  --surface:#111215;
  --surface-2:#151619;
  --ivory:#f6f5f2;
  --muted:#a0a0a6;
  --muted-2:#74747b;
  --red:#ff2538;
  --red-light:#ff3447;
  --red-dark:#8f101d;
  --green:#6ee7ad;
  --amber:#ffc76b;
  --line:rgba(246,245,242,.11);
  --line-red:rgba(255,52,71,.3);
  --radius:24px;
  --radius-small:16px;
}

*{box-sizing:border-box}
html,body{height:100%}
body{margin:0;background:var(--black);color:var(--ivory);font-family:"Archivo FDR","Helvetica Neue",Arial,sans-serif;overflow:hidden}
button,input,textarea,select{font:inherit}
button{color:inherit}
.hidden{display:none!important}

.app-shell{
  height:100vh;
  background:
    radial-gradient(circle at 85% -10%,rgba(255,37,56,.12),transparent 30%),
    linear-gradient(rgba(255,255,255,.012) 1px,transparent 1px),
    linear-gradient(90deg,rgba(255,255,255,.012) 1px,transparent 1px),
    var(--black);
  background-size:auto,44px 44px,44px 44px,auto
}

.topbar{
  height:82px;
  padding:0 24px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  border-bottom:1px solid var(--line);
  background:rgba(5,5,6,.92);
  backdrop-filter:blur(20px)
}
.brand,.top-actions,.profile,.contact-head,.name-row,.handoff-bar>div,.lead-title,.settings-brand{display:flex;align-items:center}
.brand{gap:14px;min-width:0}
.brand img{width:76px;height:52px;object-fit:contain;filter:drop-shadow(0 8px 18px rgba(0,0,0,.35))}
.brand-copy{min-width:0}
.brand-copy small{display:block;margin-bottom:4px;color:var(--red);font-size:8px;font-weight:900;letter-spacing:.18em}
.brand strong,.profile strong{display:block;font-size:15px;font-weight:900;letter-spacing:-.02em}
.brand span,.profile span{display:block;margin-top:3px;color:var(--muted);font-size:10px}
.top-actions{gap:10px}
.knowledge-button.danger{border-color:rgba(255,37,56,.55);color:#ff6d79;background:rgba(255,37,56,.1)}
.keep-ai{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:12px;margin-top:8px;width:max-content}
.keep-ai input{accent-color:var(--red);width:16px;height:16px}
.connection{display:flex;align-items:center;gap:8px;padding:9px 13px;border:1px solid var(--line);border-radius:999px;color:var(--muted);background:rgba(23,24,27,.72);font-size:10px;font-weight:850}
.connection i{width:7px;height:7px;border-radius:50%;background:var(--amber);box-shadow:0 0 12px currentColor}
.connection.connected{color:var(--green);border-color:rgba(110,231,173,.24);background:rgba(110,231,173,.05)}
.connection.connected i{background:var(--green)}
.connection.error{color:#ff7b85;border-color:rgba(255,37,56,.28);background:rgba(255,37,56,.06)}
.connection.error i{background:var(--red)}
.icon-button,.knowledge-button{border:1px solid var(--line);background:var(--surface);cursor:pointer;transition:.18s}
.icon-button{width:39px;height:39px;border-radius:12px;color:#d3d3d6}
.icon-button:hover,.knowledge-button:hover{border-color:var(--line-red);transform:translateY(-1px)}
.knowledge-button{height:39px;padding:0 14px;display:flex;align-items:center;gap:8px;border-color:rgba(255,37,56,.3);border-radius:999px;color:var(--ivory)}
.knowledge-button span{color:var(--red)}
.knowledge-button b{font-size:10px;font-weight:900}
.profile{gap:9px;padding-left:2px}
.profile>b{width:38px;height:38px;display:grid;place-items:center;border-radius:12px;background:linear-gradient(145deg,var(--red),var(--red-dark));font-size:11px;font-weight:900;box-shadow:0 10px 26px rgba(255,37,56,.16)}
.mobile-tabs{display:none}

.workspace{height:calc(100vh - 82px);display:grid;grid-template-columns:340px minmax(440px,1fr) 330px}
.inbox-panel,.chat-panel,.lead-panel{min-width:0;min-height:0;background:rgba(15,16,18,.96)}
.inbox-panel{display:flex;flex-direction:column;border-right:1px solid var(--line)}
.chat-panel{background:rgba(8,9,10,.97)}
.lead-panel{padding:24px 20px;overflow:auto;border-left:1px solid var(--line)}
.panel-title{padding:23px 20px 15px;display:flex;justify-content:space-between;align-items:end}
.panel-title small,.eyebrow,.empty-state>small{color:var(--red);font-size:8px;font-weight:900;letter-spacing:.18em}
.panel-title h1,.lead-title h2{margin:5px 0 0;font-family:"Archivo FDR","Arial Black",sans-serif;font-size:25px;font-weight:900;letter-spacing:-.05em;text-transform:uppercase}

.search{position:relative;margin:0 18px 13px}
.search span{position:absolute;left:14px;top:10px;color:var(--red);font-size:18px}
.search input{width:100%;height:44px;padding:0 12px 0 40px;color:var(--ivory);border:1px solid var(--line);border-radius:14px;background:var(--surface);outline:none;font-size:11px}
.search input:focus{border-color:var(--line-red);box-shadow:0 0 0 3px rgba(255,37,56,.07)}
.filters{display:flex;gap:7px;padding:0 18px 15px;border-bottom:1px solid var(--line)}
.filter{height:35px;padding:0 11px;color:var(--muted);border:1px solid var(--line);border-radius:999px;background:transparent;cursor:pointer;font-size:9px;font-weight:850}
.filter b{margin-left:4px}
.filter.active{color:#fff;border-color:var(--red);background:var(--red)}
.filter.urgent.active{background:var(--red-dark)}

.conversation-list{flex:1;overflow:auto;padding:10px}
.conversation-card{width:100%;position:relative;display:grid;grid-template-columns:44px 1fr;gap:11px;padding:13px;margin:0 0 6px;color:inherit;text-align:left;border:1px solid transparent;border-radius:16px;background:transparent;cursor:pointer;transition:.18s}
.conversation-card:hover{background:var(--surface-2)}
.conversation-card.active{border-color:var(--line-red);background:linear-gradient(105deg,rgba(255,37,56,.14),var(--surface-2) 62%);box-shadow:inset 3px 0 var(--red),0 12px 34px rgba(0,0,0,.16)}
.avatar{width:44px;height:44px;display:grid;place-items:center;border:1px solid rgba(255,255,255,.08);border-radius:14px;background:linear-gradient(145deg,#2c2d31,#15161a);font-size:12px;font-weight:900}
.conversation-card.active .avatar{background:linear-gradient(145deg,var(--red),var(--red-dark))}
.conversation-card.urgent .avatar{background:linear-gradient(145deg,var(--red-light),#6e0c15)}
.conversation-copy{min-width:0}
.card-top{display:flex;justify-content:space-between;gap:8px}
.card-top strong{overflow:hidden;white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:850}
.card-top time{color:var(--muted-2);font-size:9px}
.conversation-copy p{margin:5px 0 7px;color:var(--muted);font-size:10px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.card-meta{display:flex;align-items:center;gap:6px;color:var(--muted-2);font-size:8px}
.status{padding:3px 7px;border:1px solid var(--line);border-radius:999px;color:#d0d0d3;background:rgba(255,255,255,.03);font-size:7px;font-weight:900;text-transform:uppercase}
.status.urgent{color:#ff8b94;border-color:rgba(255,37,56,.28);background:rgba(255,37,56,.09)}
.status.qualified{color:var(--green);border-color:rgba(110,231,173,.2);background:rgba(110,231,173,.06)}
.status.waiting{color:var(--amber);border-color:rgba(255,199,107,.2);background:rgba(255,199,107,.06)}
.unread{position:absolute;right:12px;bottom:12px;min-width:19px;height:19px;padding:0 5px;display:grid;place-items:center;border-radius:99px;background:var(--red);font-size:8px;font-weight:900}
.list-empty{padding:72px 26px;text-align:center;color:var(--muted)}
.list-empty strong{display:block;margin-bottom:7px;color:var(--ivory)}

.empty-state{height:100%;display:grid;place-items:center;align-content:center;text-align:center;color:var(--muted);padding:30px}
.empty-state h2{margin:10px 0 4px;color:var(--ivory);font-size:25px;font-weight:900;letter-spacing:-.04em;text-transform:uppercase}
.empty-state p{max-width:330px;font-size:11px;line-height:1.55}
.empty-icon{width:74px;height:74px;margin-bottom:16px;display:grid;place-items:center;border:1px solid var(--line-red);border-radius:24px;background:linear-gradient(145deg,rgba(255,37,56,.28),rgba(143,16,29,.35));font-size:17px;font-weight:950;box-shadow:0 24px 60px rgba(255,37,56,.12)}
.empty-state.compact{height:70vh}
.active-chat{height:100%;display:flex;flex-direction:column}
.chat-header{min-height:77px;padding:13px 19px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);background:rgba(15,16,18,.96)}
.contact-head{gap:11px}
.name-row{gap:8px}
.name-row h2{margin:0;font-size:16px;font-weight:900}
.contact-head p{margin:4px 0 0;color:var(--muted);font-size:9px}
.temperature{padding:3px 7px;border:1px solid rgba(255,37,56,.25);border-radius:999px;background:rgba(255,37,56,.08);color:#ff7b85;font-size:7px;font-weight:900;text-transform:uppercase}
.chat-header-actions{display:flex;gap:7px}
.secondary-button,.text-button{height:35px;padding:0 12px;color:#c6c6ca;border:1px solid var(--line);border-radius:999px;background:var(--surface);cursor:pointer;font-size:9px;font-weight:850}
.secondary-button:hover{border-color:var(--line-red)}
.mobile-details{display:none}
.handoff-bar{min-height:58px;padding:9px 19px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);background:linear-gradient(90deg,rgba(255,37,56,.1),transparent 48%)}
.handoff-bar.human{background:linear-gradient(90deg,rgba(255,199,107,.1),transparent 48%)}
.handoff-bar>div{gap:9px}
.handoff-icon{width:30px;height:30px;display:grid;place-items:center;border:1px solid rgba(255,37,56,.24);border-radius:10px;background:rgba(255,37,56,.1);color:var(--red)}
.human .handoff-icon{border-color:rgba(255,199,107,.25);background:rgba(255,199,107,.08);color:var(--amber)}
.handoff-bar strong{display:block;font-size:11px;font-weight:900}
.handoff-bar small{display:block;margin-top:3px;color:var(--muted);font-size:8px}
.switch-line{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:8px;font-weight:900}
.switch-line input{display:none}
.switch{width:40px;height:22px;position:relative;border:1px solid var(--line);border-radius:99px;background:#292a2e;cursor:pointer;transition:.2s}
.switch:after{content:"";position:absolute;width:16px;height:16px;left:2px;top:2px;border-radius:50%;background:#dfdfe2;transition:.2s}
.switch-line input:checked+.switch{border-color:var(--red);background:var(--red)}
.switch-line input:checked+.switch:after{left:20px;background:#fff}

.messages{flex:1;min-height:0;overflow:auto;padding:25px clamp(16px,4vw,48px);background:linear-gradient(rgba(255,255,255,.012) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.012) 1px,transparent 1px);background-size:36px 36px}
.message-row{display:flex;margin-bottom:10px}
.message-row.ai,.message-row.agent{justify-content:flex-end}
.bubble{max-width:min(76%,560px);padding:11px 13px 8px;border:1px solid var(--line);border-radius:5px 17px 17px;background:var(--charcoal);box-shadow:0 10px 28px rgba(0,0,0,.18)}
.message-row.ai .bubble{border-color:rgba(255,37,56,.28);border-radius:17px 5px 17px 17px;background:linear-gradient(145deg,#301015,#1b0c0f)}
.message-row.agent .bubble{border-color:rgba(255,37,56,.42);border-radius:17px 5px 17px 17px;background:linear-gradient(145deg,#6a111d,#3a0c13)}
.bubble p{margin:0;color:#ededee;font-size:11px;line-height:1.55}
.bubble time{display:block;margin-top:5px;color:var(--muted-2);font-size:7px;text-align:right}
.private-note{width:min(84%,650px);margin:13px auto;padding:13px 15px;border:1px solid rgba(255,199,107,.24);border-radius:16px;color:#d0c19f;background:rgba(255,199,107,.06);font-size:9px;line-height:1.5;white-space:pre-wrap}
.private-note strong{display:block;margin-bottom:5px;color:var(--amber);font-size:7px;letter-spacing:.13em}
.system-message{margin:13px auto;width:max-content;max-width:90%;padding:7px 12px;border:1px solid var(--line);border-radius:999px;color:var(--muted);background:var(--surface);font-size:8px}
.composer{padding:10px 14px;border-top:1px solid var(--line);background:var(--graphite)}
.composer-tools{display:flex;align-items:center;gap:8px;margin-bottom:7px}
.composer-tools select{height:32px;padding:0 10px;color:#b7b7bc;border:1px solid var(--line);border-radius:999px;background:var(--surface-2);font-size:8px}
.text-button{height:31px;border:0;background:transparent}
.composer-line{display:grid;grid-template-columns:1fr auto;gap:8px}
.composer textarea{min-height:50px;max-height:100px;resize:none;padding:12px;color:var(--ivory);border:1px solid var(--line);border-radius:16px;background:var(--charcoal);outline:none;font-size:11px}
.composer textarea:focus{border-color:var(--line-red);box-shadow:0 0 0 3px rgba(255,37,56,.06)}
.primary-button{height:49px;padding:0 20px;border:1px solid var(--red);border-radius:999px;color:#fff;background:var(--red);cursor:pointer;font-size:10px;font-weight:900;transition:.18s}
.primary-button:hover{background:var(--red-light);transform:translateY(-1px)}
.primary-button:disabled{opacity:.45;cursor:not-allowed;transform:none}
.composer>small{display:block;margin:6px 3px 0;color:var(--muted-2);font-size:7px}

.lead-title{justify-content:space-between;gap:8px}
.lead-title h2{font-size:21px}
.lead-title span{padding:4px 8px;border:1px solid rgba(255,199,107,.22);border-radius:999px;color:var(--amber);background:rgba(255,199,107,.06);font-size:7px;font-weight:900;text-transform:uppercase}
.muted{margin:7px 0 0;color:var(--muted);font-size:9px}
.urgent-card{margin:18px 0;padding:15px;border:1px solid var(--line-red);border-radius:18px;background:linear-gradient(145deg,rgba(255,37,56,.13),rgba(255,37,56,.025))}
.urgent-card strong{color:#ff7d87;font-size:10px}
.urgent-card p{color:#c4c4c8;font-size:9px;line-height:1.5}
.full{width:100%;height:39px}
.detail-block{padding:18px 0;border-bottom:1px solid var(--line)}
.detail-block h3,.detail-block>label{display:block;margin:0 0 12px;color:var(--red);font-size:8px;font-weight:900;letter-spacing:.12em;text-transform:uppercase}
.detail-block select{width:100%;height:42px;padding:0 11px;color:var(--ivory);border:1px solid var(--line);border-radius:13px;background:var(--surface-2)}
.detail-block dl{margin:0;display:grid;gap:12px}
.detail-block dl div{display:flex;justify-content:space-between;gap:12px}
.detail-block dt{color:var(--muted);font-size:8px}
.detail-block dd{margin:0;color:#e8e8e9;font-size:9px;font-weight:850;text-align:right}
.plan-card{padding:13px;border:1px solid var(--line-red);border-radius:15px;background:linear-gradient(145deg,rgba(255,37,56,.09),var(--surface-2));color:var(--ivory);font-size:10px;font-weight:850}
.labels{display:flex;flex-wrap:wrap;gap:6px}
.label{padding:5px 8px;border:1px solid var(--line);border-radius:999px;color:#d0d0d4;background:rgba(255,255,255,.03);font-size:7px}

.toast{position:fixed;right:20px;bottom:20px;z-index:50;max-width:360px;padding:12px 15px;border:1px solid var(--line-red);border-radius:14px;color:var(--ivory);background:var(--charcoal);box-shadow:0 18px 55px rgba(0,0,0,.5);font-size:10px;opacity:0;transform:translateY(8px);pointer-events:none;transition:.2s}
.toast.show{opacity:1;transform:none}
.toast.error{border-color:#8c202d;color:#ff9aa2}

.modal-open{overflow:hidden}
.modal-backdrop{position:fixed;inset:0;z-index:20;display:grid;place-items:center;padding:22px;background:rgba(0,0,0,.82);backdrop-filter:blur(12px)}
.settings-modal{width:min(980px,100%);max-height:min(900px,95vh);display:flex;flex-direction:column;border:1px solid var(--line-red);border-radius:26px;background:linear-gradient(145deg,#121316,#08090a);box-shadow:0 40px 120px rgba(0,0,0,.78);overflow:hidden}
.settings-header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;padding:20px 24px 17px;border-bottom:1px solid var(--line);background:linear-gradient(90deg,rgba(255,37,56,.09),transparent 48%)}
.settings-brand{gap:14px}
.settings-brand img{width:68px;height:48px;object-fit:contain}
.settings-header small{color:var(--red);font-size:8px;font-weight:900;letter-spacing:.18em}
.settings-header h2{margin:4px 0 3px;font-size:27px;font-weight:900;letter-spacing:-.05em;text-transform:uppercase}
.settings-header p{margin:0;color:var(--green);font-size:9px;font-weight:800}
.knowledge-summary{padding:14px 24px;display:grid;grid-template-columns:repeat(4,1fr) auto;gap:9px;border-bottom:1px solid var(--line);background:rgba(255,255,255,.012)}
.knowledge-summary>div{padding:10px 12px;border:1px solid var(--line);border-radius:14px;background:var(--surface)}
.knowledge-summary strong{display:block;color:var(--ivory);font-size:15px;font-weight:900}
.knowledge-summary span{display:block;margin-top:2px;color:var(--muted);font-size:7px;text-transform:uppercase;letter-spacing:.08em}
.knowledge-summary a{align-self:center;color:var(--red-light);font-size:8px;font-weight:850;text-decoration:none;white-space:nowrap}
.settings-form{padding:18px 24px 24px;display:grid;grid-template-columns:1fr 1fr;gap:15px;overflow:auto}
.knowledge-field{display:flex;flex-direction:column;gap:7px;padding:15px;border:1px solid var(--line);border-radius:18px;background:rgba(23,24,27,.72)}
.knowledge-field.wide,.settings-protection,.settings-actions{grid-column:1/-1}
.field-title{display:flex;align-items:center;gap:9px}
.field-title i{width:26px;height:26px;display:grid;place-items:center;border:1px solid var(--line-red);border-radius:9px;color:var(--red);background:rgba(255,37,56,.06);font-size:7px;font-style:normal;font-weight:900}
.field-title b{font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.02em}
.settings-form textarea{width:100%;min-height:108px;padding:12px;resize:vertical;color:#ececef;border:1px solid var(--line);border-radius:13px;background:#0c0d0f;outline:none;font-size:10px;line-height:1.55}
.settings-form textarea:focus{border-color:var(--line-red);box-shadow:0 0 0 3px rgba(255,37,56,.06)}
.knowledge-field>small{color:var(--muted);font-size:8px;font-weight:500}
.settings-protection{display:flex;align-items:flex-start;gap:12px;padding:14px 15px;border:1px solid rgba(110,231,173,.2);border-radius:16px;color:#c5c5c9;background:rgba(110,231,173,.04)}
.settings-protection>span{width:28px;height:28px;display:grid;place-items:center;border-radius:999px;color:#08110d;background:var(--green);font-size:11px;font-weight:900}
.settings-protection strong{display:block;color:var(--green);font-size:10px;text-transform:uppercase}
.settings-protection p{margin:4px 0 0;font-size:9px;line-height:1.45}
.settings-actions{display:flex;align-items:center;justify-content:space-between;gap:14px;padding-top:3px}
.settings-actions>span{color:var(--muted);font-size:8px}
.settings-actions .primary-button{height:43px}

@media(max-width:1160px){
  .workspace{grid-template-columns:310px minmax(430px,1fr)}
  .lead-panel{display:none}
  .mobile-details{display:inline-flex}
}

@media(max-width:820px){
  .knowledge-summary{grid-template-columns:repeat(2,1fr)}
  .knowledge-summary a{grid-column:1/-1}
}

@media(max-width:760px){
  body{overflow:auto}
  .topbar{height:66px;padding:0 11px}
  .brand{gap:8px}
  .brand img{width:55px;height:42px}
  .brand-copy small,.brand-copy span{display:none}
  .brand strong{font-size:12px}
  .connection,.profile,.icon-button:not(.settings-button),.knowledge-button b{display:none}
  .knowledge-button{width:39px;padding:0;justify-content:center;border-radius:12px}
  .mobile-tabs{height:49px;display:grid;grid-template-columns:repeat(3,1fr);gap:5px;padding:6px 8px;border-bottom:1px solid var(--line);background:var(--graphite)}
  .mobile-tabs button{color:var(--muted);border:0;border-radius:999px;background:transparent;font-size:9px;font-weight:850}
  .mobile-tabs button.active{color:#fff;background:var(--red)}
  .workspace{height:calc(100vh - 115px);display:block}
  .panel-view{height:100%;border:0}
  .panel-view.mobile-hidden{display:none!important}
  .lead-panel.mobile-active{display:block}
  .inbox-panel.mobile-active,.chat-panel.mobile-active{display:flex}
  .lead-panel{padding:18px 15px}
  .chat-header{min-height:67px;padding:10px 11px}
  .chat-header-actions .secondary-button:not(.mobile-details){display:none}
  .handoff-bar{padding:9px 11px}
  .messages{padding:18px 11px}
  .bubble{max-width:89%}
  .composer{padding:8px}
  .primary-button{padding:0 14px}
  .top-actions{gap:5px}
  .modal-backdrop{padding:0}
  .settings-modal{height:100%;max-height:none;border:0;border-radius:0}
  .settings-header{padding:14px}
  .settings-brand img{width:50px;height:40px}
  .settings-header h2{font-size:19px}
  .knowledge-summary{padding:10px 14px}
  .settings-form{grid-template-columns:1fr;padding:14px}
  .knowledge-field.wide,.settings-protection,.settings-actions{grid-column:1}
  .settings-actions{align-items:flex-end}
  .settings-actions>span{max-width:45%}
}